Celebrate Customer Service Week 2024: Empowering Your Team, Boosting Morale
Customer Service Week 2024 (CSW) is the perfect time to acknowledge the individuals who keep your business running smoothly—your customer service team. For small businesses, especially those with remote employees, taking the time to celebrate CSW can make a lasting impact on morale, performance, and retention. In this guide, we’ll walk through […]
Best Communication Platforms for Small Business Success
Effective communication is the key to this. From real-time messaging to video conferencing, the right communication tool can streamline workflows, improve collaboration, and boost productivity.
33 of the Best Ever Quotes on Gratitude
It’s been about six months since Thanksgiving, and it’s the perfect time to reflect on what we’re grateful for. Gratitude is an important part of our value system at PATLive. So, we’ve put together a list of the best quotes on gratitude. I promise these quotes will warm your heart.
101 Business Books for People Who Love to Grow
I recently realized I spend way too much time watching reality TV, particularly the show with a set of housewives based in large cities. You know the ones. I started watching these shows nearly a decade ago on a day I stayed home sick in bed. I couldn’t turn it off; the […]
3 Easy Ways to be Indispensable to Your Customers
Becoming Indispensable to Customers: You could fade away into obscurity and no one would notice. Now, that’s a depressing thought. People hate the idea of being dispensable: it makes one want to scarf down an entire bag of Cheetos while binge watching Toddlers & Tiaras (such a dark place). This becomes an […]
11 Inspiring Leaders Making a Difference
How Live Virtual Receptionist Services Can Grow Your Business
Many businesses will want to scale at some point. While scaling can lead to growing pains, it can also lead to more profit and overall stability for the company itself, both of which are incredible incentives to do so. In this pursuit of growth, virtual receptionist services emerge as a powerful ally […]
9 Stress Management Tips for Business Owners & Team Leaders
Managing a team and a business is no easy task, and it can be stressful even under the best circumstances. Trying to tackle business ownership or leadership during a worldwide crisis like the one we’re currently experiencing with the coronavirus pandemic, however, is a challenge that many have never faced before. There’s […]
The Complete Guide to Starting a New Business
Starting a business is an exciting time but can also be stressful and very involved with paperwork galore. According to the Small Business Association, more than 627,000 new businesses open their doors each year. Unfortunately, the same report found that around 595,000 businesses close every year, too, meaning that getting off to […]
Why Word Of Mouth Is So Effective
When it comes to growing your business, what worked for advertisers five years ago does not have the same effect today. For example, social media marketing platforms are so inundated with paid advertisements that users are conditioned to ignore them completely. Instead of spending more and more on the same ad channels […]