Real Estate Answering Service
Calls? Covered. PATLive is the missing piece of a real estate business built to succeed. Our savvy live receptionists bring real estate expertise and a track record of excellence to every interaction, delivering customized support that fits the way you work – without the cost or commitment of adding internal staff.
- Simple, affordable, all-inclusive pricing
- No fees or penalties: upgrade, downgrade or cancel anytime
- No contracts or long-term commitment
Thrive with PATLive
Forget one–size–fits–all. PATLive builds your answering service around the way your real estate business operates – from the conversations you want to have to the way calls are routed and scheduled.
Choose the plan that fits your call volume, build scripts tailored to your business, define how calls should be handled and connect with the tools you already use.
And because no business stands still, updating your setup is always simple whenever your priorities change.
Every real estate conversation has its own context. Callers may be frustrated or curious, rushed or relaxed, all business or happy to chat. Knowing how to respond appropriately every time is what makes PATLive’s virtual receptionists shine. They combine deep real estate knowledge with trained judgment to naturally adapt their pace, tone and approach to each conversation – our signature Adaptive Call Intelligence™.
That level of situational awareness and professionalism doesn’t happen by accident. It starts with 140+ hours of real estate–specific Precision Performance Training™ (one of the industry’s most comprehensive programs) and is reinforced every day through ongoing coaching, quality reviews and continuous feedback.
We believe great partnerships are built on trust, reliability and results – not long–term commitments or fine print.
- A 14-day free trial.
It’s easy and risk–free to get started and see how PATLive fits into your day–to–day. - All inclusive, simple, affordable pricing.
That means no surprises, no hidden fees. - No contracts or penalties.
Stay because you love the service – not because you’re locked in. - Built-in flexibility.
Upgrade, downgrade or change direction anytime as your priorities shift or your business grows. - Real support when you need it.
Our support team is easily accessible by phone, chat or email to assist with questions or updates. No matter your plan, you’ll receive the same high level of service.
Where Your Needs Meet Our Know-How
Message Taking
When you can't answer, our real estate trained US–based virtual receptionists step in. Every caller reaches a real person who expertly captures the information you need for organized, confident follow–up.
Lead Collection
You've invested time and money to make the phone ring. We'll make sure someone answers it. PATLive captures new inquiries with a professional first conversation that helps protect your marketing investment and gives every opportunity the attention it deserves.
Client Intake
Every business has its own intake process. Whether you're qualifying investor leads, collecting property information or gathering details for prospective clients, our receptionists follow your customized instructions to capture the information that matters most.
Overflow & Backup
Busy days happen. So do vacations, lunch breaks and unexpected absences. PATLive provides dependable coverage, stepping in when your team is stretched thin so callers still reach a live receptionist, giving you the flexibility of an extended team without the complexity of managing coverage in–house.
After–Hours Coverage
Missing a call can mean missing a huge opportunity. PATLive’s 24/7/365 receptionists will answer calls outside business hours so you can remain responsive – capturing important inquiries and setting the stage for timely follow–up.
Appointment Scheduling
From consultations and property showings to inspections and meetings, PATLive schedules appointments using your availability, booking rules and preferred tools.
Call Screening & Transfers
Not every call deserves the same priority. Our receptionists screen inquiries using your qualification criteria, helping high–value opportunities reach the right person quickly while filtering low–priority or unwanted calls according to your instructions.
Front Desk Receptionist
Need a professional first point of contact without adding another employee? PATLive becomes a seamless extension of your business, delivering a polished caller experience every time the phone rings.
Bilingual Support
Communication shouldn't become a barrier to your next opportunity. Spanish–speaking receptionists help you connect with more callers while delivering the same professional, consistent experience.
Every Touchpoint. Covered.
Connected support wherever conversations happen.
Live Call
Answering
Online Chats
Outbound Calls
Coverage Tailored to the Demands of Your Practice
Every missed call could be the deal someone else closes. Investor businesses depend on speed, lead qualification and consistent follow–up to stay competitive in fast–moving markets. PATLive helps capture motivated sellers, qualify opportunities and keep acquisition pipelines moving without adding headcount.
Showings. Closings. Listing appointments. The phone always seems to ring when you’re doing something that can’t be interrupted. With PATLive answering when you can’t, agents can stay focused on clients while still capturing new opportunities and delivering the responsiveness that builds referrals.
A missed call can quickly become a frustrated tenant or an unhappy owner. Dependable communication matters, especially when requests don’t follow a convenient schedule. PATLive provides live coverage around the clock, helping property managers stay responsive and giving callers a reliable point of contact.
Successful closings depend on dozens of moving pieces coming together. Clear communication keeps transactions moving and teams focused. PATLive supports title and settlement companies with professional call handling that helps organize inquiries, reduce interruptions and protect the closing experience.
When you’re in the middle of an inspection, answering the phone usually isn’t an option – but missing the call isn’t either. For many inquiries, the inspector who answers first gets the opportunity. PATLive serves as an on–demand office, helping book jobs, capture inquiry details and provide the responsiveness clients and agents remember.
Integrations
We’ll play nice with your existing tools.
No duplicate data entry, no lost information and no unnecessary manual work. PATLive helps calls and chats flow into the systems you already rely on. Need something custom? Just ask.
Salesforce
HubSpot
Follow Up Boss
BoomTown
kvCORE
Google Calendar
Microsoft Outlook
AppFolio
Meet the Voice Behind The Call
This greeting is an example of what our receptionists sound like, recorded by Samara, one of PATLive’s Exceptionalists™ (that’s what we call our amazing receptionists because they do an exceptional job on behalf of our customers). Samara has been with PATLive’s answering service for 2+ years, after completing 247 hours of training.
“I have been using your services since 2016, so for 10 years you guys have excelled every single day. I was referred to you by my mentor Ron Legrand, and everything he said about you guys quality of service has proven true for me for the past decade.”
- Roger Ketchum, Surety Associates
“We’ve been using PATLive for years and have never had a single problem. They have always been very responsive when we need to make any changes as to how calls are handled. We always get detailed notifications when calls come in after normal business hours. We’ve stuck with PATLive because the services is reliable and that is what’s most important to us.”
- Justin McGarry, Lonnie Bush Real Estate
Insights from the Experts
Essential Tools for Real Estate Investors
High-Volume Answering Service for REIs
Cost of In-House Vs. Virtual Receptionist
Frequently Asked Questions
Our receptionists use custom call scripts tailored to your business needs.
We offer seamless integrations with popular real estate platforms, including Follow Up Boss, BoomTown and others. Take a look at the Integrations list here. Don’t see the one you’re using? Just ask. We can typically work with any web-based software suite.
Our mobile app and web platform provide real-time updates. You can receive notifications via email or push notifications and access detailed call reports to stay informed about every interaction.
Get Started
You’ve built a business worth calling. Let’s make sure every caller feels that from the very first hello. Start a Free Trial or schedule a call. Let’s talk!
